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Store Story

FAQ

A Comprehensive Resource for Understanding Our Home Decor Products and Services

Niksa Homes is a home decor brand that offers a wide range of unique and stylish home decor products. These products include brass artefacts, kitchenware, wall decor, lamps, and other home accessories. Niksa Homes is committed to offering high-quality, well-designed home decor items that are both functional and beautiful.
Niksa Homes’ products can be found on its website, social media pages, and other online marketplaces like Amazon. You can easily browse through our collection and place an order through our website.
You can buy Niksa Homes products online through our website or other online marketplaces. Once you have selected the products you want to purchase, simply add them to your cart and checkout.
Niksa Homes accepts payment methods such as credit/debit cards, net banking, and payment wallets like Paytm and Google Pay. They use a secure payment gateway to ensure that all transactions are safe and secure.
The delivery time for Niksa Homes products varies based on location and the shipping option you choose during checkout. Once your order has been shipped, you will receive a tracking number that you can use to track the status of your delivery.
Yes, Niksa Homes provides tracking information for orders once they have been shipped. You can use this information to track the status of your delivery and estimate when it will arrive.

Niksa Homes has a hassle-free return policy where you can return your product within a specific time frame if unsatisfied. The products must be in their original condition and packaging. You can contact the customer service team to initiate a return. To know more, please read our return policy.

To initiate a return or exchange, you can contact Niksa Homes customer service through the website or email. We will guide you through the process and help you return the product or exchange it for a different one.

Yes, Niksa Homes offers international shipping to certain countries. The shipping cost and delivery time vary based on the country you are ordering from.

Yes, Niksa Homes has a physical store in Mohali and an exclusive online store. This allows us to offer our products at a more affordable price and reach a wider audience.

Yes, you can cancel your order after it has been placed, but you must do so before it has been shipped. If your order has already been shipped, you will need to initiate a return instead.

You can contact Niksa Homes customer service through the website, email, or social media pages. Our customer service team is dedicated to providing you with the best service possible and helping you with any questions or concerns.

What types of home decor products does Niksa Homes offer?

Niksa Homes currently does not offer customisation or personalisation for the products. However, we offer a wide variety of unique and stylish home decor items that can fit any style or taste.

Niksa Homes is committed to sustainability and eco-friendliness. We strive to use sustainable materials in our products and packaging whenever possible and are constantly exploring new ways to reduce environmental impact. Some of the products are made from recycled materials or are biodegradable. We also encourage our customers to recycle their packaging materials and dispose of the products responsibly.
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